2 comments on “Are you Listening?

  1. As a customer I always get very frustrated if I’m not being listened to. I think the first tip of stop talking is very important and in addition to stop talking I would also add stop thinking about what you are going to say so that you can truly listen to the customer.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s