In customer service there are different things that are important to different people. I am curious what things you find most important when you visit a location to get customer service. I know for me, the things that are most important are that personal connection that is formed with the person who is assisting me with my transaction. Please take a moment to fill out which of these items is most important to you when you conduct a transaction with a service business.
What Is Most Important to You in Customer Service?